Please note: Deleting the ALLBLK app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop being billed.
If you signed up with a credit card via our website, you must cancel through a web browser on your computer, tablet, or via the mobile web on your smartphone. At the moment, you cannot cancel your account in our apps for iOS and Android.
- Click on My ALLBLK in the top right-hand corner of the site
- Click on to the Manage Account section
- Click the option to Cancel Membership on the left side of the screen
- Confirm the cancel by clicking cancel ALLBLK
If you are having trouble canceling via the ALLBLK website, it’s likely that you signed up through iTunes, Google Play, Roku, or Amazon Prime's add-on subscription, in which case, see our troubleshooting instructions for each individual service below:
If you signed up with a Cable Provider such as Comcast/Xfinity, Spectrum, or Cox, you will need to sign in to the corresponding provider to cancel your membership. ALLBLK does not have access to your third party account. You will not be able to cancel a third party membership directly on www.allblk.tv.