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FAQ
Quick Links
6
I forgot my password
I’m having trouble logging into my account. What do I do?
How do I update or change my credit or debit card information?
How do I subscribe?
I'd like to request a new show
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Important Service Announcement
0
Recent Announcements
0
Schedule
1
The Best in ALLBLK - View Our Upcoming Show Schedule
FAQ's General
14
What is ALLBLK?
How much does ALLBLK cost?
Where is ALLBLK available?
Which devices support ALLBLK?
I dont see my device listed, when will you have an app for my device?
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Billing & Account Management
10
How do I renew my membership?
How do I apply a code to my ALLBLK account?
How do I cancel?
How do I change my membership from monthly to annual?
How can I manage my ALLBLK account details?
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Apple TV/IOS
14
How do I set up my Apple TV?
How do I add the ALLBLK channel to my Apple TV?
How do I add the ALLBLK channel to my iPad or iPhone?
I purchased my membership via iTunes. How do I manage or cancel my account?
How do I update the ALLBLK app?
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Android
6
How do I add the ALLBLK channel to my Android device?
I purchased my membership via Google Play. How do I manage or cancel my account?
How do I enable captions on my Android device?
Streaming issues on Android devices
I purchased my membership via Google Play. How do I watch on other devices?
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Roku
15
What is Roku?
How do I set up my new Roku player?
How do I add the ALLBLK channel to Roku?
I purchased my membership via Roku. How do I manage or cancel my account?
I purchased my membership via Roku. How do I watch on other devices?
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PC/MAC
3
What browsers does ALLBLK support?
How do I enable captions on my PC or Mac?
Can I connect my PC or Mac to my TV?
Amazon Fire TV
9
How do I add the ALLBLK app to my Fire TV/Fire TV Stick?
How do I enable captions on the Amazon Fire TV app?
Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
What's the difference between the ALLBLK add-on subscription for Prime members and the Amazon Fire TV app?
How do I manage or cancel my ALLBLK subscription if I signed up through the Amazon Fire TV app?
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Chromecast
2
What is a Chromecast?
Can I watch ALLBLK with Chromecast?
Log In/Password/Sign Up Issues
2
I didn't receive my new password/the new password is not working
I'm only seeing clips and trailers
Audio/Video Playback
3
ALLBLK videos are buffering
ALLBLK videos are not playing
I'm signed in but I'm only seeing clips and trailers
Gifting
2
How do I give an ALLBLK membership as a gift?
How do I redeem my ALLBLK gift code?
Samsung Smart TV's
3
How Do I Turn On Closed Captioning on Samsung Smart TV app?
How do I add ALLBLK to my Samsung Smart TV?
How do I manage or cancel my Acorn TV subscription if I signed up through the Samsung Smart TV app?
Contact Us
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