Support

Quick Links 6

• I forgot my password
• I’m having trouble logging into my account. What do I do?
• How do I update or change my credit or debit card information?
• How do I subscribe?
• I'd like to request a new show

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Important Service Announcement 1

• ALLBLK PRICE INCREASE

Schedule 1

• The Best in ALLBLK - View Our Upcoming Show Schedule

FAQ's General 14

• What is ALLBLK?
• How much does ALLBLK cost?
• Where is ALLBLK available?
• Which devices support ALLBLK?
• I dont see my device listed, when will you have an app for my device?

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Billing & Account Management 10

• How do I renew my membership?
• How do I apply a code to my ALLBLK account?
• How do I cancel?
• How do I change my membership from monthly to annual?
• How can I manage my ALLBLK account details?

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Apple TV/IOS 15

• How do I set up my Apple TV?
• How do I add the ALLBLK channel to my Apple TV?
• How do I add the ALLBLK channel to my iPad or iPhone?
• I purchased my membership via iTunes. How do I manage or cancel my account?
• How do I update the ALLBLK app?

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Android 6

• How do I add the ALLBLK channel to my Android device?
• I purchased my membership via Google Play. How do I manage or cancel my account?
• How do I enable captions on my Android device?
• Streaming issues on Android devices
• I purchased my membership via Google Play. How do I watch on other devices?

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Roku 15

• What is Roku?
• How do I set up my new Roku player?
• How do I add the ALLBLK channel to Roku?
• I purchased my membership via Roku. How do I manage or cancel my account?
• I purchased my membership via Roku. How do I watch on other devices?

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PC/MAC 3

• What browsers does ALLBLK support?
• How do I enable captions on my PC or Mac?
• Can I connect my PC or Mac to my TV?

Amazon Fire TV 9

• How do I add the ALLBLK app to my Fire TV/Fire TV Stick?
• How do I enable captions on the Amazon Fire TV app?
• Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
• What's the difference between the ALLBLK add-on subscription for Prime members and the Amazon Fire TV app?
• How do I manage or cancel my ALLBLK subscription if I signed up through the Amazon Fire TV app?

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Chromecast 2

• What is a Chromecast?
• Can I watch ALLBLK with Chromecast?

Log In/Password/Sign Up Issues 2

• I didn't receive my new password/the new password is not working
• I'm only seeing clips and trailers

Audio/Video Playback 3

• ALLBLK videos are buffering
• ALLBLK videos are not playing
• I'm signed in but I'm only seeing clips and trailers

Gifting 2

• How do I give an ALLBLK membership as a gift?
• How do I redeem my ALLBLK gift code?

Samsung Smart TV's 3

• How Do I Turn On Closed Captioning on Samsung Smart TV app?
• How do I add ALLBLK to my Samsung Smart TV?
• How do I manage or cancel my Acorn TV subscription if I signed up through the Samsung Smart TV app?

Contact Us 1

• Contact Us