UMC is now ALLBLK. What Does That Mean?
How much does ALLBLK cost?
How Can I Watch ALLBLK?
How many videos can I watch in a month?
How often are movies added?
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Account & Billing Info
How can I manage my ALLBLK account details?
How do I cancel?
How do I update or change my credit or debit card?
Cancel an iTunes Membership
Cancel a Google Play membership
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SIGN IN FAQs
I am having problems signing in to ALLBLK, what do I do?
FREE TRIAL FAQs
Am I able to try it before I buy it?
If this is a free trial then why is there a charge on my credit card statement?
Why do you require a credit card from me for a free trial?
How do I cancel the free trial before I get billed?
Why won’t you accept my email address for a new account?
STREAMING PERFORMANCE FAQs
I’m having a problem getting the program to play. It keeps buffering, stopping and starting, and just won’t play smoothly. How can I fix this?
What are the system requirements for ALLBLK?
How do I turn up the volume on ALLBLK?
When will there be a ALLBLK app available?
Am I able to watch ALLBLK on my television set?
How do I watch ALLBLK on my tablet device?
Why doesn’t my Android tablet play ALLBLK?
How do I scroll through the collections at the bottom of the home page on my desktop?
How do I set up my Apple TV?
How do I add the ALLBLK channel to my Apple TV?
How do I add the ALLBLK channel to my iPad or iPhone?
I purchased my membership via iTunes. How do I manage or cancel my account?
How do I update the ALLBLK app?
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How do I add the ALLBLK channel to my Android device?
I purchased my membership via Google Play. How do I manage or cancel my account?
How do I enable captions on my Android device?
Streaming issues on Android devices
I purchased my membership via Google Play. How do I watch on other devices?
What is Roku?
How do I set up my new Roku player?
How do I add the ALLBLK channel to Roku?
I purchased my membership via Roku. How do I manage or cancel my account?
I purchased my membership via Roku. How do I watch on other devices?
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What browsers does ALLBLK support?
How do I enable captions on my PC or Mac?
Can I connect my PC or Mac to my TV?
How do I add the ALLBLK app to my Fire TV/Fire TV Stick?
How do I enable captions on the Amazon Fire TV app?
Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
What's the difference between the ALLBLK add-on subscription for Prime members and the Amazon Fire TV app?
How do I manage or cancel my ALLBLK subscription if I signed up through the Amazon Fire TV app?
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ALLBLK videos are buffering
ALLBLK videos are not playing
I'm signed in but I'm only seeing clips and trailers
What is a Chromecast?
Can I watch ALLBLK with Chromecast?
In/Password/Sign Up Issues
I can’t log in. What should I do?
I forgot my password
I didn't receive my new password/the new password is not working
I'm only seeing clips and trailers
I'm having trouble logging into my account. What do I do?
How do I give an ALLBLK membership as a gift?
How do I redeem my ALLBLK gift code?
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